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08Oct2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

303 S.W. 12Th Ave., Portland, Oregon, United States

Rock 'n Roll Rooms

The Crystal Hotel offers 51 guestrooms, each inspired by a song from the Crystal Ballroom's history. Rooms include 9 king suites with private bathrooms, 39 queen rooms, and 3 double twin rooms with hallway bathroom access. All feature iPod dock alarm clocks, air conditioning, mason jars for drinks, and views of downtown Portland. Artwork by local artists depicts performances by artists like James Brown, The Flaming Lips, and The White Stripes.

Onsite Dining Options

Hal's Café serves breakfast, lunch, and dinner with Northwest ingredients, including fried chicken and brioche french toast. Ringlers Pub across the street offers classic American fare with pinball and pool tables. Ringlers Annex provides island-inspired cocktails, while Zeus Cafe operates below the hotel. Outdoor heated seating accommodates pets.

Music & Soaking Pool

The subterranean saltwater soaking pool is available for overnight guests. Al's Den hosts live music and comedy nightly in the space once operated by 1940s gambling overlord Al Winter. The Crystal Ballroom across the street features concerts, connected through a speakeasy-style cellar bar from the hotel.

West End Location

Located in downtown Portland's West End on the edge of the Pearl District, the hotel is across from the Crystal Ballroom. Powell's City of Books is at 1005 W Burnside St. The Pearl District features upscale boutiques and art galleries. Providence Park, home of the Portland Timbers, is at 1844 SW Morrison St.

Hotel Services & Policies

Complimentary WiFi is available throughout. Pets are welcome for $30 per pet daily, with access to side patios and rooms. Bike storage is provided for cyclists. Street parking and nearby garage options include the Brewery Blocks on 12th and 13th Avenues. The hotel is on the National Register of Historic Places for its LGBTQ+ historical significance.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Queen Room
Max:
2 persons
19 m² 
Bed options:
1 King-size bed
Heating
Air conditioning
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Getting around

All Transportation Options at a Glance

City Centre
Portland 1.7 km
Airports
Portland International (PDX) 19.6 km
Charlotte Amalie Harbor Seaplane Base (spb) 36.5 km
Train
Portland Union Station900 m
East Morrison Street Station 1.5 km
Bus
Bus stop100 m

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Smoke detectors

Sports & Fitness

  • Billiard tables

Services

  • Pet amenities available
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Children

  • Cots

Spa & Leisure

  • Saltwater pool
  • Indoor swimming pool
  • Live entertainment
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

303 S.W. 12Th Ave., Portland, Oregon, United States
Map view
303 S.W. 12Th Ave., Portland, Oregon, United States
Nearby
639 SW 10th Ave
Food cart feast
320 m
115 NW 5th Ave
Ground Kontrol
200 m
Bridge
Steel Bridge
440 m
Gallery
Museum of Contemporary Craft
490 m
404 NW 10th Ave # LL1
Pearl District
520 m
Square
O'Bryant Square
580 m
Restaurants
The Roxy
60 m
1121 SW Stark St
Ruby Jewel Scoops West End
70 m
428 SW 12th Ave
Garden Bar
130 m
135 NW Broadway Old Town
Lardo
120 m
1205 SW Washington St
Sizzle Pie
200 m
624 E Burnside St
Little T Baker
150 m
1022 W Burnside St
Wailua Shave Ice
170 m
1022 W Burnside St
World Cup Coffee and Tea House
180 m
1005 W Burnside St
Heart Coffee
150 m
537 SW 12th Ave
Courier Coffee
210 m
923 SW Oak St

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 3 reviews
8.3
8.3/10 based on 202 reviews
Harold
United States, May  2024
8.2/10

This hotel is a gem! Fantastic location, super friendly staff, and clean, comfy rooms. The dining could use more variety, but the well-maintained pool makes up for it. The price is fair, but Wi-Fi comes at an extra cost.

Rooms
9.0
I stayed in a room with a queen-sized bed, and it was spotless and cozy.
Service
9.0
The service was outstanding, with a welcome drink upon arrival and pet amenities available.
Location
8.0
Located in downtown Portland, the hotel is just a short stroll from the concert hall.
Dining
7.0
The poultry dish I had at the in-house restaurant was delicious!
Facilities
8.0
The hotel offers tours and ticket assistance, perfect for exploring the city.
Friendly Staff
Limited Breakfast
Anne
United States, February  2024
8.0/10

I had a wonderful stay at this hotel with its prime location in the heart of downtown Portland. The rooms were cozy and well-equipped, but I found the dining options lacking variety. The service was top-notch, and the facilities were well-maintained. The value for money was reasonable, although there were some additional charges for certain amenities.

Rooms
8.0
The room with a queen-sized bed was cozy and well-equipped.
Service
9.0
The service was excellent, and I felt welcomed throughout my stay.
Location
9.0
The hotel's location in downtown Portland made it convenient to explore the city easily.
Dining
6.0
The dining experience was average, with limited options for light snacks.
Facilities
8.0
The hotel facilities were well-maintained and added to the overall comfort of my stay.
Harry
United States, October  2023
8.8/10

I absolutely loved my stay at this hotel! The location was perfect, right in the heart of downtown and close to everything. The rooms were spacious and modern, and the staff was incredibly friendly. However, the dining options were a bit limited for my taste. The facilities, especially the pool, were top-notch and added to a great experience.

Rooms
9.0
The room with a queen-sized bed was spacious and modern.
Service
9.0
The staff provided excellent service, welcoming me with a drink upon arrival.
Location
10.0
The hotel's location in the center of the city was ideal for exploring.
Dining
7.0
The light snacks offered were a nice touch, but I wish there were more dining options.
Facilities
9.0
The facilities, especially the pool, were luxurious and well-maintained.
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Check-in
08Oct2025Select date
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Rooms and Guests2 Guests, 1 Room